Market Understanding

Student and Agency Surveys

Empower your decisions by relevant market feedback. We regularly survey students, agencies and other stakeholders, so that our clients can be driven by what is trending in the markets. This is an invaluable service to stakeholders who are considering launching a new study programme, revamping their services, adjusting their pricing, targeting a new audience, or seeking input for policy-making.

We understand that the quality of the outcome comes down to the quality of respondents. We offer access to bona fide respondents and an unbiased analysis of their input. These also include customer and partner satisfaction surveys.

Who is this service for?

Governments
Associations
Education providers
Investors

Benefits

What can you expect?

Essential part of

membership value proposition

Tactical and strategic

decision-making

Third-party execution

to safeguard protection and quality

Regular improvements

to ensure reporting meets needs

Key features

What is included?

Access to relevant stakeholders and bona fide audience In-field and online data collection models Translations into local languages to maximise output value

First-hand Interpretation of survey results via a dedicated session

I am interested in a sample

Case study

Student Perception and Satisfaction Survey

YEAR

2017 & 2018

CLIENT

International Association of Language Centres

ABSTRACT

As part of the Study Travel Research Reports, BONARD delivered a series of industry reports that captured the market outlook for 9 foreign languages: Chinese, English, French, German, Italian, Japanese, Portuguese, Russian and Spanish.

The outcomes analysed student preferences and benchmarked their pre-arrival expectations against the resulting experience. The projects have assisted IALC in raising the profile of the sector and identified opportunities for their members to become early adopters of change.

4,700 students

90% satisfaction rate

Thanks to long-term industry experience, market knowledge and intelligence and professional and result-driven staff, we are more time- and cost-efficient than our clients could be.